hotline
integration
i-Sight case management software streamlines the investigation process and keeps your cases on track - saving you time and money.
i-Sight case management software streamlines the investigation process and keeps your cases on track - saving you time and money.
Create new cases, manage tasks and analyze the results with ease. A logical and structured workflow ensures that all steps are tracked and completed, deadlines are met and stakeholders are always in the loop.
With i-Sight’s consistent process, all relevant information is captured on intake and stored securely in the case file. Every activity in the case file is documented and all information is easily accessible through personalized dashboards that make reporting and sharing information a breeze.
i-Sight case management software is a powerful solution for investigating harassment and discrimination, fraud and theft, bribery and corruption, incidents and accidents, IP theft or misconduct of any type.
i-Sight centralizes all case information and allows secure collaboration to boost efficiency and save time and money. Insightful reports help you manage risk and spot trends.
Track every step, meet every deadline. Report on trends and manage risk.
Case information is captured through i-Sight’s hotline, web form, or any other reporting mechanism, recorded and funnelled into a queue for assessment, assignment and investigation.
With all initial referral information collected by the case management system on intake, the central case file contains all the preliminary information an investigator needs to create a case.
By integrating with your existing internal systems, i-Sight can pull relevant information into the intake form, eliminating extra administrative work and ensuring accurate and complete records. i-Sight integrates with any ODBC-compliant database, such as SAP, JD Edwards, CRM systems, ORACLE, Document Management systems and others.
Workflow rules create a structured process to follow with every step tracked. With all the case information in one place, those with authorized access can collaborate and view investigation progress in the case management tool.
Every step of your investigation is recorded and review processes can be embedded in the workflow to ensure a complete and thorough investigation is conducted every time.
Role-defined access allows colleagues and supervisors to collaborate on cases in real time and keep investigations progressing. A complete audit trail shows who did what and when, providing a detailed history of case activity.
With i-Sight case management software, generating comprehensive summary reports is as easy as dragging and dropping data fields into one of 77 report formats.
i-Sight’s powerful summary reports improve oversight and reduce risk through in-depth analysis of investigation data. By comparing incidents or results by location or type you can spot troubled areas and target your training to address weaknesses.
Supervisors can oversee team productivity to ensure investigations stay on track, and take steps to avert problems before they escalate.
Read Our Case Studies
Hundreds of companies around the world trust i-Sight to keep their most sensitive data secure. Our reputation for security and our stringent data protection regulations make i-Sight the best choice for secure investigative case management solutions.
A large organization, conducting complex investigations on a global scale, may pay more for the configuration fee than a medium organization with less complex investigations and fewer configured functions and fields. Licensing fees are consistent across organizations, industries and solution types.
i-Sight customers typically see a full ROI in an average of around seven months.
Discuss pricing with us to and use our ROI calculator to find out how quickly you will see a return on your investment in case management software.
Take a guided journey through the buying process to ensure you get the case management solution that is right for your organization.
For more than 20 years, we’ve been implementing case management software solutions for companies just like yours. We will create a solution that works for you, and back it up with onsite or online training and 24-hour support. Our team of specialists will ensure your implementation is a success. You’ll be up and running quickly, with a powerful case management solution that meets your needs.
Our clients close more than a million cases per
year and save a combined total of 2.4 million
hours annually. Become one of them.
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