Don't gamble with your company's investigation process.

Learn about i-Sight software today

Why Should I Care About Data Privacy?

Data privacy can be a mammoth task for companies that collect, transmit, and store it.

Posted by Joe Gerard on January 20th, 2011

Data privacy can be a juggling act in multinational organizations when it comes to fulfilling the needs of the organization and complying with local privacy laws.

Ultimately, data privacy boils down to protecting the information held about individuals to prevent others from accessing their personal information and/or stealing their identity.



Who Data Privacy Matters To


According to “The Global Privacy and Information Security Landscape FAQ” compiled by Protiviti and Pillsbury Winthrop Shaw Pittman LLP, the types of companies most vulnerable to data theft risks are:

  • Banks, credit card companies, and other players in the financial services industry.
  • Retail and marketing companies.
  • Social networking websites, online marketplaces, etc.
  • Healthcare
  • Education (universities and colleges)
  • Government agencies (voter registries, census, real estate registers, etc.)


Why Data Privacy Matters


There are three main reasons you should care about data security.


1. It’s the Law


There’s no better reason than “you have to”.

There’s some information that’s just not meant for the public to access. A number of countries and regions have established data privacy laws to govern the way personal data is handled, transferred and stored.

According to the Protiviti and Pillsbury document:

“There are myriad consumer privacy and data protection requirements globally, including, for example, the European Union’s Data Protection Directive, numerous member state requirements, the US Safe Harbor Agreement, the Gramm-Leach-Bliley Act (GLBA) and the Fair Credit Reporting ACT (FCRA).”


In addition to this list, Canada has developed PIPEDA, which the EU has considered adequate legislation, allowing for information to be sent across borders to Canada.


RELATED: A Practical Guide to Data Privacy Laws by Country


2. It Helps Maintain Your Reputation


Companies now collect more information about their customers than ever before. Compliance with privacy laws and how companies handle personal information significantly impacts a company’s reputation.

Since privacy controls have become a cross-border concern, companies put their reputations on the line should they fail to comply with the necessary laws. Companies may also lose out on potential business or partnership opportunities by failing to take privacy into account.

Data breaches regularly made their way into headlines in the past decade, demonstrating to companies that it’s impossible to keep privacy breaches on the down low.


3. It Guarantees Customer Satisfaction


Your company worries about where its information goes, just like your customers worry about what your company does with their information.

Have you ever had one of your service providers call you and report that your account has been compromised and you have to go in, receive a new card, change the PIN or other activities along those lines? You may be hesitant about using that company’s services because of the mishap.


RELATED: Top 20 Tips for Preventing Data Theft


Complying with privacy laws and taking the necessary precautions to keep the hands of hackers off of your customers’ information will leave you with loyal and happy clients – and they’ll stick around longer too!

Joe Gerard
Joe Gerard

CEO, i-Sight

Spend my days showing off the i-Sight investigative case management software and finding ways to help clients improve their investigations. Usually working with corporate security, HR & employee relations, compliance and legal teams.

Visit Website

Book A Demo

To our customers: We’ll never sell, distribute or reveal your email address to anyone. Privacy Policy

Want to conduct better investigations?

Sign up for i-Sight’s newsletter and get new articles, templates, CE eligible webinars and more delivered to your inbox every week.